Casino X Review: Customer Support & Player Experience

It is not unusual for an online casino featuring the best software manufacturers, smooth fund transaction systems and cool games with awesome bonuses hit the ground hard and lose popularity all of a sudden. More often than not it is the player experience and customer support facilities that betray the rest. This is the reason why we have decided to compose this article about one such gambling club: Casino X.

Casino X

Although there are some complaints lodged in their site, their fast and capable support team has been paramount in solving them. Their site is brilliantly designed with smooth navigation and this really helps to make a lasting experience with the punters. But as we said, graphics and casino bonus offers are not enough to keep the players coming back. It is what their customer support does. Here you get to take a look for yourself casino-x-romania.com/. They are always ready to solve any and every problem of their customers at a moment’s notice. There is a live chat facility that is really helpful for getting an immediate response. There is also the email support feature you can access.

There is one thing that catches the eye: there is no ‘About Us’ page whereas one might think, they would be bragging about how they are the best online casino with years of experience in the field, as is the case with many other casino sites. They are more of the “let the action speak” kind of a joint.

However, as we were saying earlier, there has been some complaints and criticism against them in various online forums made by punters all around the globe. These complaints mainly stick to failed player verifications, bad RTP rate, and blocked accounts and so on. Once again, the customer support team has successfully addressed and solved most of the complaints that were lodged. This site has been licensed by the Government of Curacao and holds a certificate from eCOGRA or eCommerce and Online Gaming Regulations & Assurance which is a London based independent game arbitrator.

This online gambling club is best for punters from the Czech Republic, Finland, Dominican Republic and most of the other Caribbean countries, Ireland, Mexico, Norway, Japan, Russia and many more. However, there is a restriction on this online casino from some countries like UK & USA, Ukraine, Spain, Italy, Turkey, and France.